Paley's Place
Portland, OR 97209
Phone: (503) 243-2403
Fax: (503) 223-8041
- Price:
- $$$$
- Cross Street:
- Northwest Northrup Street
- Best of Citysearch:
- Romantic Dining 2007, Special Occasion Dining 2006, Fine Dining 2006
- Hours:
- Mon-Thu 5:30pm-10pm, Fri-Sat 5:30pm-11pm, Sun 5pm-10pm
Editorial Review for Paley's Place – by Otis Rubottom
In Short
Subdued elegance with homey touches define the welcoming atmosphere here. The combination of soft-toned walls, sleek furniture and continental details (hard-boiled eggs at the bar, French liqueur posters on the walls) creates an appealing space. The menu highlights Northwest staples such as pears, mushrooms, crab and salmon. Steak tartare goes deluxe with silken Kobe beef; oysters are among the freshest in the city; and sauce-based dishes are transporting.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
Know Before You GoFor less fuss but no less quality, have a bite in the bar area where the full menu is served and the bartenders make a mean cosmopolitan.
User Reviews for Paley's Place
10/04/2008 Posted by foodadmirer
I thought the customer service had little to be desired. The waitress was very rude and was very unwilling to explain the menu to me. I specifically told her that I wanted to possibly share a meal because I didn't know if I could eat an entire meal by myself and I wanted to know the size of the portions. She never even mentioned that they have half and full portions. She was very curt. The menu just shows 16/32 who in the world is supposed to figure that one is for half portion and the other is full portion and the full portion is so small it looked like a half portion. It tasted good but barely filled you up. When I got the bill 100 dollars for 2. I was shocked because I felt the fish plate I ordered was a half portion and was only 16. I asked for an explanation and the manager's best waitress said that she did not do wrong in not telling me about the half portions because it is clearly evident on the menu. She said it with such attitude. The manager backed up her rude employee and even stated she was one of the best waitresses and that they are not supposed to explain to customers whats on the menu because that could offend customers. They don't even know the first thing about customer service which is the customer is always right and you don't justify errors made by your staff. I had the worst experience there. They belittled me for not reading the menu correctly. It was very very poor customer service and due to this I would never return.
Pros: FRESH FOOD
Cons: TERRIBLE CUSTOMER SERVICE AND SMALL PORTIONS
09/17/2008 Posted by candy7800
Dining here is sort of a strange experience. The hostess is kind of a one woman fashion show - twirling about the dining room every 10 minutes asking if everything is okay. With the exception of her interrupting, everything was fine since we only had drinks. One appetizer was excellent, the mussels, the other over seasoned crabcakes on buns (called sliders, but they should be called gaggers due to the awkward size). The tuna entree was cold and tasted fishy. Totally unappetizing. On the other hand, the halibut was delicious as was the vegetable cassoulet. The wine list and desserts were average. The bill was pretty steep for the quality.
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